Patient Access
Appointments may be made online, by telephone or in person. Please make one appointment for each member of the family who needs to be seen. We try to keep to time but please be patient if someone before you takes longer than planned. Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment. It is Practice policy to allow patients to choose whichever doctor they wish to attend in the Practice (male or female doctor).
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. Please contact the surgery 1 hour prior to cancel. If you are more than 15 minutes late for an appointment you may be asked to re-book.
Urgent appointments
If you feel that your problem is urgent we can fit you in to see a doctor on the same day. The receptionist may put you in touch with one of the doctors so that your condition can be assessed.
Telephone access
Please speak to staff members to arrange a telephone consultation.
Should you require non-emergency telephone advice from the doctor or the practice nurse, it is best to try between 10.45am -11.45am where possible or between 5.30pm – 6.00pm. Please appreciate that it may be necessary to ask you to either hold or ring back, should the doctor be busy with another patient.